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We help our clients open the Right doors.

Indigo Solutions is a different kind of hospitality consulting organization. We approach our clients with the perspective that they play a unique role within their community – as an employer, as a place where visitors can experience local hospitality, and as a community point of pride. We ensure that our solutions are a “win/win” for all key stakeholders - including staff , the community, vendors and your guests, owners, or members.

We accomplish this by helping our clients “open the right doors” to the areas of greatest opportunity to create these win/win solutions. We provide simple, common sense, executable and sustainable solutions to many of the challenges faced in the hospitality industry today. Our expertise is based on our eclectic 40 year history in the hospitality industry – developing and managing resorts and hotels, leading in executive roles in major hospitality corporations, serving on Boards, and consulting on supplier, technology, and improvement efforts.

 We are confident enough we can help your organization open the doors to greater opportunity and performance that we are able to provide our first full day of consulting services at no charge to our clients. If you make the choice to not go forward, you are only responsible for the travel expenses associated with our first day, period. Anything gained from that first time together is yours to keep - no strings attached!

Be sure to return to this website occasionally to read the newest installment of "Winning Ideas", by Steve Townsend.

Since I met Steve in 2006, I’ve been consistently impressed by his work ethic, his knowledge of the hospitality industry, and most importantly, his unwavering commitment to establish “win / win” relationships with the many large and small suppliers he worked with at Wyndham Vacation Ownership. Over and over again, he took the long view – something that is rare in today’s business culture.
— John Cofano, President and CEO, Goodwell Technologies, Inc.
What Steve accomplished with the Point Pleasant Resort (on St. Thomas, USVI) was beyond amazing, recovering from Hurricane Marilyn and driving the property to success.
— Mikhail Shamkin, Career Hospitality Professional